Keep up-to-date with our latest news, and find out what’s happening in Aotearoa New Zealand’s energy sector.
Time for all electricity retailers to do the right thing by consumers
Council chair Deborah Hart says it's time consumer care guidelines became mandatory.
Time to make Consumer Care Guidelines mandatory
Consumers deserve the protection of a mandatory code of conduct to ensure fair and consistent treatment across all electricity retailers.
Consumer sentiment survey results released today
In our first in-depth survey, we asked residential and small business electricity consumers to tell us what they think of the electricity sector in Aotearoa.
Changes urged to drive competition and better protect small electricity consumers
Analysis shows the big gen-tailers are using their competitive advantage at the expense of small electricity retailers and consumers are worse off as a result.
Reducing the risk of winter electricity shortages
We are welcoming the Electricity Authority’s investigation into options to lower the risks to consumers of power cuts at peak times next winter.
Kiwis cutting back on electricity usage
A new survey from the Consumer Advocacy Council shows some New Zealanders cutting back on heating and hot showers as the cost of living crisis bites.
Deborah Hart interviewed on The Panel
Deborah Hart speaks with Wallace Chapman and guests on The Panel about climbing electricity prices.
Council backs EA move to protect small consumers over Tiwai contract
Current negotiations for a new electricity supply contract for the Tiwai Point aluminium smelter must not disadvantage New Zealand consumers.
Council officially launched in Parliament
On Wednesday 3 August 2022 we were pleased to have Minister Clark officially launch the Consumer Advocacy Council at Parliament.
The point of my focus is on Tiwai
Deborah Hart comments on the future of Tiwai Point and the impact negotiations have on consumers.