News
Keep up-to-date with our latest news, and find out what’s happening in New Zealand’s energy sector.
Latest
10 Nov 2023
Hardship report offers steps to help those struggling with power bills
29 Sept 2023
Let’s make power bills simpler and save money
Our Chair, Deborah Hart, says retailers need to tell their customers if they're on the best plan for their usage, and make bills easier to understand.
27 Sept 2023
Listen: Morning Report
Chair Deborah Hart and Morning Report host Corin Dann discussed how adding a best price notice and clearer information on power bills could benefit consumers.
27 Sept 2023
Watch: The Project NZ
Our Chair, Deborah Hart appeared on The Project last night to talk about the issues we've found with power billing in NZ.
26 Sept 2023
Consumers could save millions if retailers moved them to a better plan
Electricity retailers aren't delivering clear, consistent information to consumers. We need simplified power bills with a best plan notice included.
04 Sept 2023
Read: Stuff.co.nz
Council Chair Deborah Hart provided Stuff with comment on the Electricity Authority's proposed changes to the Consumer Care Guidelines.
04 Sept 2023
Consultation opens on strengthening the Consumer Care Guidelines
Come on electricity retailers — do the right thing and agree mandatory minimum protections for all electricity consumers.
24 Aug 2023
Listen: Morning Report
Our Chair Deborah Hart spoke to Morning Report host Ingrid Hipkiss about the pressure rising power bills are putting on small businesses and households in NZ.
24 Aug 2023
Watch: The AM show
Council Chair Deborah Hart discussed the cost-of-living crisis and the effect of rising power bills with AM show host Ryan Bridges.
23 Aug 2023
2023 Consumer Sentiment Survey results released
1 in 4 small businesses are feeling the pinch from power bills, and consumers are worried about the electricity system's resilience to climate events.
19 Jul 2023
Retailers need to do better at helping consumers during a crisis
Research shows more evidence for strict, enforceable rules to protect electricity consumers.
12 Jul 2023
Listen: Nine to Noon
Council Chair Deborah Hart was on Nine to Noon this morning, discussing the lack of progress on implementing the Electricity Price Review recommendations.
11 Jul 2023
Watch: The AM Show
On the AM Show this morning, our Chair Deborah Hart said it's mystifying that some EPR recommendations still haven't been implemented.
10 Jul 2023
Key recommendations from 2019 Electricity Price Review languishing
Vulnerable electricity consumers are yet to receive the protections they were promised 4 years ago.