In this section
We keep an eye on the cost of electricity, to ensure what small electricity consumers pay for it is fair.
We think your power bill should be simple to understand so you know how much electricity you're using, and if you’re on the right electricity plan for your home or business.
Some consumers find themselves struggling to get enough electricity to support their wellbeing. This is called energy hardship.
Electricity and how it gets to consumers is complex. We aim to simplify it for small consumers wherever possible.