Helping consumers understand the market
Electricity and how it gets to consumers is complex. We aim to simplify it for small consumers wherever possible.
We’re working with the electricity sector to understand how they could better communicate with their customers. We're also working to explain the things consumers need to know in a straightforward, easy to understand way.
In the news
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Electricity retailers must do right by consumers
Consumers need to know what power challenges lie ahead
Simplifying power bills the aim of joint project