In this section
Power bills shouldn’t be a riddle. They should be easy to understand, so you know how much electricity you're using and if you’re on the right plan for your home or business.
We commissioned Allen & Clarke to assess consumer protections in the electricity sector, and identify gaps and opportunities to improve protections for small electricity consumers.
The Electricity Price Review (EPR) — an independent review of NZ's electricity market — was completed in 2019. We commissioned a report to see how well the review’s recommendations have been implemented.
Earlier this year, we commissioned FinCap (the National Building Financial Capability Charitable Trust) to look into the effectiveness of the Consumer Care Guidelines. We wanted to see how well they’re working to address energy hardship in Aotearoa.
We commissioned NZIER to do an economic analysis of the New Zealand wholesale electricity market, to identify potential concerns for small electricity consumers.