Giving a voice to small electricity consumers in Aotearoa
Find out more
New Zealand small electricity consumer sentiment survey 2023
Our areas of focus
Our role is to look at opportunities to make change in the electricity sector, to help make it fairer for everyone. We focus our efforts on topics that affect small electricity consumers in particular.
Latest updates
2023
Updating and strengthening the Consumer Care Guidelines
2023
Electricity bills: Giving consumers better information
News
10 Nov 2023
Hardship report offers steps to help those struggling with power bills
We hope decision-makers and regulators have a good hard look at the Energy Hardship report.
29 Sept 2023
Let’s make power bills simpler and save money
Our Chair, Deborah Hart, says retailers need to tell their customers if they're on the best plan for their usage, and make bills easier to understand.
27 Sept 2023
Listen: Morning Report
Chair Deborah Hart and Morning Report host Corin Dann discussed how adding a best price notice and clearer information on power bills could benefit consumers.
27 Sept 2023
Watch: The Project NZ
Our Chair, Deborah Hart appeared on The Project last night to talk about the issues we've found with power billing in NZ.