News
Keep up-to-date with our latest news, and find out what’s happening in New Zealand’s energy sector.
Latest
10 Nov 2023
Hardship report offers steps to help those struggling with power bills
29 Sept 2023
Let’s make power bills simpler and save money
Our Chair, Deborah Hart, says retailers need to tell their customers if they're on the best plan for their usage, and make bills easier to understand.
12 Jun 2023
Making minimum standards of care mandatory
Consumer support organisations have sent an open letter to the Electricity Authority, urging them to make the Consumer Care Guidelines mandatory.
19 May 2023
Electricity retailers must do right by consumers
Council Chair Deborah Hart says it's time the Consumer Care Guidelines became mandatory.
15 May 2023
Listen: Heather du Plessis-Allan Drive
Our Chair Deborah Hart talked about making the Consumer Care Guidelines mandatory on the Drive show today.
15 May 2023
Time to make Consumer Care Guidelines mandatory
Consumers deserve the protection of a mandatory code of conduct to ensure fair and consistent treatment across all electricity retailers.
22 Mar 2023
Listen: Morning Report
Kim Hill spoke to our Chair, Deborah Hart on Morning Report today. They discussed the findings of our first in-depth consumer sentiment survey.
22 Mar 2023
Consumer sentiment survey results released today
In our first in-depth survey, we asked residential and small business consumers to tell us what they think of the electricity sector in Aotearoa.
15 Mar 2023
Listen: The Kākā by Bernard Hickey
Bernard spoke to Council Chair Deborah Hart about the findings of our first consumer sentiment survey.
21 Dec 2022
Changes urged to drive competition
Analysis shows big gen-tailers are using their competitive advantage at the expense of small energy retailers and consumers are worse off as a result.
25 Nov 2022
Reducing the risk of winter electricity shortages
We welcome the Electricity Authority investigation into options to lower the risks to consumers if we see power cuts at peak times next Winter.
09 Nov 2022
Read: Stuff.co.nz
Stuff ran an article with comment from our Chair, Deborah Hart, about the research we commissioned from Talbot Mills on what Kiwis think about power in NZ.
09 Nov 2022
Watch: The AM Show
Our Chair, Deborah Hart, spoke to Melissa Chan-Green today about the cost of living, and how Kiwis are having to cut back on their electricity usage.
09 Nov 2022
Kiwis cutting back on electricity usage
Our new survey shows some New Zealanders are cutting back on heating and hot showers as the cost of living crisis bites.