News
Keep up-to-date with our latest news, and find out what’s happening in New Zealand’s energy sector.
Latest
26 Jun 2024
2024 Consumer Sentiment Survey results released
13 Jun 2024
Are big electricity companies making excess profits?
Research by NZIER has found that new disclosure rules to inform consumers about profits being made in the electricity sector are not fit for purpose.
11 Jul 2023
Watch: The AM Show
On the AM Show this morning, our Chair Deborah Hart said it's mystifying that some EPR recommendations still haven't been implemented.
10 Jul 2023
Key recommendations from 2019 Electricity Price Review languishing
Vulnerable electricity consumers are yet to receive the protections they were promised 4 years ago.
12 Jun 2023
Making minimum standards of care mandatory
Consumer support organisations have sent an open letter to the Electricity Authority, urging them to make the Consumer Care Guidelines mandatory.
19 May 2023
Electricity retailers must do right by consumers
Council Chair Deborah Hart says it's time the Consumer Care Guidelines became mandatory.
15 May 2023
Listen: Heather du Plessis-Allan Drive
Our Chair Deborah Hart talked about making the Consumer Care Guidelines mandatory on NewstalkZB's Drive show today.
15 May 2023
Time to make Consumer Care Guidelines mandatory
Consumers deserve the protection of a mandatory code of conduct to ensure fair and consistent treatment across all electricity retailers.
22 Mar 2023
Listen: Morning Report
Kim Hill spoke to our Chair, Deborah Hart on Morning Report today. They discussed the findings of our first in-depth consumer sentiment survey.
22 Mar 2023
Consumer sentiment survey results released today
In our first in-depth survey, we asked residential and small business consumers to tell us what they think of the electricity sector in Aotearoa.
15 Mar 2023
Listen: The Kākā by Bernard Hickey
Bernard spoke to Council Chair Deborah Hart about the findings of our first consumer sentiment survey.
21 Dec 2022
Changes urged to drive competition
Analysis shows big gentailers are using their competitive advantage at the expense of small energy retailers and consumers are worse off as a result.
25 Nov 2022
Reducing the risk of winter electricity shortages
We welcome the Electricity Authority investigation into options to lower the risks to consumers if we see power cuts at peak times next Winter.
09 Nov 2022
Read: Stuff.co.nz
Stuff ran an article with comment from our Chair, Deborah Hart, about the research we commissioned from Talbot Mills on what Kiwis think about power in NZ.